We’re recruiting – Case Manager for the Rough Sleeper Accommodation Programme
Job Title: Case Manager for the Rough Sleeper Accommodation Programme
Salary: £26,000 to £28,000 depending on experience
Location Worcester City, Worcestershire
Closing date 17:00 on 4 March 2022
Full Time (37.5). Flexible and mobile in Worcester City. Working hours must be flexible, often outside of routine office hours and will include working occasional weekends and Bank Holidays in order to support participants and the team.
Introduction
We are looking for a Case Manager for the new Rough Sleeper Accommodation Programme (RSAP) in Worcester City. We would like someone who can work with people who have experienced recurrent homelessness. You must be kind, grounded, and resilient and not fazed by complexity or set back.
We recognise this work is rewarding but can be emotionally testing so we want to keep the team fit and healthy. There is a work-based pension, training, Westfield Health Cash Plan, regular clinical supervision, access to well-being sessions and a good allocation of leave.
Being part of an innovative and admired local charity, St Paul’s hostel has a clear sense of purpose, a strong identify and a culture that engenders clear accountability so the team are empowered to get on with rewarding and challenging work.
RSAP is a housing-led approach to provide stable self-contained accommodation with flexible and close support to people that have previously been homeless, often recurrently or long- term rough sleeping. The people that we help are likely to have many needs and these will be complex.
St Paul’s Hostel, a charity established in 1977, have a mission to help people live through homelessness so that Worcestershire is a place where all forms of homelessness are rare, brief and non-recurrent.
What will success in the role look like?
The people you help are able to manage their emotional and psychological pressures, feel their home is safe, stable and secure and do purposeful things with their time, feel good about themselves and willingly share those with people they trust so that they do not have another homeless episode.
As a Case Manager you will build congruent, trusting and authentic relationships with people that recognises their right to a home, gives them choice and control, builds on their strengths and recognises their aspirations, that reduces harm, creates the conditions for growth, learning and development in order that they do not have another homeless episode.
The Case Manager confidently leads and coordinates contiguous services to create plans that are helpful to the person, flexible, provide unambiguous accountability so that people are protected, offered opportunities to recover and reconnect in order that they do not have another homeless episode.
Key Tasks
- Protect. Build psychological safety. Not only must they be kept safe but also, they must feel safe so that trust can be developed.
- Recover. Build relationships and resilience to underpin recovery.
- Re-connect. People need friendships, help and support to live an inter-dependent life.
- Prevent. Work with partners to prevent further episodes of homelessness.
What do we need from an applicant?
Significant and recent experience with people who have relational or compound trauma, substance misuse, addictions and dual diagnosis who maybe resistant to accessing treatment or housing.
Experience of drug and alcohol treatment, street outreach, working with adults with learning disabilities, Local Authority Housing Options or mental health treatment are very relevant experience. Experience of re-enablement, coaching and mentoring programmes are welcome.
Experience of collaboration with peers in contiguous services and experience of negotiating and coordinating services that meet the needs of the participant.
Experience of the management of risk (Identify, Assess, Plan and Implement) and communicating risk management plans to others. Creation of participant centric support plans that coordinate multiple agencies.
Driving licence and access to a car.
The Core Qualities we admire
- Openness. Having no preconceptions, ensuring a fresh perspective, objectively appraising each situation and person.
- Compassion. Showing concerns for others and a strong desire to act in order to change the situation
- Optimistic. A belief that positive change is always possible.
- Reflective. A commitment to reflecting on what went well, what did not and how thingscould be done differently.
- Mutuality. Commitment to transparent relationships that are fairly negotiated from thebeginning to ensure mutual benefit.
For the full job description – please see HERE
To download an application form – please see HERE
For more information on our strategy and mission – please see HERE
For further information, to discuss details, or request an Application Pack please contact Ginette Sadler via email: